Be careful with an alleged email of Ibercaja in which they ask you to confirm your information: it is ‘Phishing’

Alerta 'phishing': el email falsamente atribuido a IbercajaSkip to contentNewtralCuidado con un supuesto email de Ibercaja en el que te piden que confirmes tu información: es ‘phishing’Siguiente

The National Police warns of an email account that supplants this banking entity.It is a fraud that seeks to obtain your personal keys

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  • Ciberseguridad
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  • You have asked us through our WhatsApp verification service (+34 627 28 08 15) if it is a Phishing scam a supposed email of the Ibercaja bank with the following message: “Dear customer, we want to inform you that your card will be suspended.You must confirm your information.Please check by clicking on the following link ".

    The message contains a link to a web page that does not correspond to the entity and requests confidential data of users.Both the National Police and the National Cybersecurity Institute (INCIBE) have indicated that, indeed, it is a case of pHishing fraud by email in which they supplant the identity of Ibercaja.

    Incibe reported the scam on July 1 and warned of the dissemination of a fraudulent emails campaign that tries to supplant this bank.Also, the National Police Twitter account has commented on this August that emails that pass through this banking entity have circulated again.

    Ibercaja never asks for personal data by SMS, Internet or Telephone

    Ibercaja has received messages from several people with a account in this bank, who has answered that it is an "attempted digital fraud" or phishing fraud.The company has lamented that in recent years, Phishing attempts have proliferated, and has warned its customers to never share their personal keys on unofficial websites.

    In addition, this bank has already denounced on other occasions this type of messages, so they have a section on their website to specifically inform about it.Ibercaja "You will never ask you personal and secret keys of digital banking or cards, or any other nature, online or SMS," according to the portal.

    Cuidado con un supuesto email de Ibercaja en el que te piden que confirmes tu información: es ‘phishing’

    If doubts arise about whether a message is a possible phishing scam supplanting the Ibercaja identity it is possible.

    Other cases of ‘phishing’ email like Ibercaja

    Email fraud that seek our personal information continuously proliferate and in Newtral.We have already notified many of them.

    For example, a phishing case that supplants the identity of the Santander Bank has recently disseminated.In it both emails and SMS were sent to try to obtain the personal information of their customers.They were also accompanied by a fraudulent link.

    In addition, Banco Ibercaja has suffered other attempts to deceive its customers, with messages very similar to the one we cite.The Civil Guard denounced in June this year another mail in which the "new security system" had to be activated.Specifically, he asked "to take action now to solve the problem as soon as possible".

    And there are not only fraudulent emails of banking entities.Organizations such as the DGT have also denounced phishing cases that we have collected.Here you can see more types of scams that circulate online.

    The National Police Twitter account usually shares many content related to Phishing and Banking Entities, and always insist that your bank will never ask you to enter a link.

    What to do if I fall into a ‘phishing’ as the email attributed to Ibercaja?

    The Internet Security Office has already detailed previously the steps that users who have fallen in a case of phishing of Ibercaja must follow.The most important thing is to contact your entity as soon as possible to inform them of what happened.In addition, they recommend "modify the password of all those services in which it is used".

    To avoid falling into digital fraud, it is very important.For example, in these contents the scammers usually insist that you perform an action "as soon as possible".They also usually come from strange email addresses.In this publication we make in Newtral.You can find more tips.

    And with respect to the web pages, we can check the certificate at the top of the screen, in the padlock symbol that appears to the left of the domain (name of the website).This will allow us to see if we are in a safe connection, as in the following case of Ibercaja.

    On the other hand, the INCIBE indicates some recommendations for this type of phishing: do not open emails from unknown users, do not follow links that appear in these messages or download attachments.When in doubt, consult whether it is a safe message contacting your bank's official channels.

    Sources

    Security Notice of the National Cybersecurity Institute (INCIBE)

    Ibercaja's official Twitter account tweets

    TWITTER OF THE NATIONAL POLICE OF THE NATIONAL POLICE

    TWITTER Civil Guard Twitter Tuit

    Phishing campaign supplanting Ibercaja, Internet Security Office

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